Company Name: Cognizant
Job Role: Customer Service Associate
Experience: 0 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Chennai
Salary: Best in Industry
Job Description:
Key Responsibilities
- Conduct thorough secondary research to comprehend various resources for information extraction related to activities and events of the given business.
- Read User reviews and extract the activities that can be performed for those Points of interest or Place topics.
- Refer images and videos to extract activities related to that Place topic.
- Evaluate activities and events, and categorize them into different buckets based on instructions
- Identify relevant / irrelevant aspects related to business category, reviews, queries, etc. used for comparing and rating a place.
- Making sure the tasks allotted are completed within the defined SLA/TAT time.
- Should be able to work independently and understand his/her performance metrics for improvement opportunities.
Skills required
- Communication: English communication skills and interpersonal skills.
- Mandatory competency: Good English comprehension with Logical Ability, Data Interpretation.
- Reading and Comprehension: Person should be able to read and comprehend content given, and establish context with the given task.
- Research skills: Ability to conduct thorough research using Google platform on a variety of pages related to the POIs being evaluated. This includes being able to identify credible sources of information, evaluate the quality, and summarize complex information in a clear and concise way.
- General Awareness: Candidate should have awareness on consumer services such as food & beverages, restaurant, leisure activities, lifestyle and entertainment domains.
- Work timings: Should be able to work in different shifts and locales depending on the business requirement.
- General skills: Attention to detail and accuracy, proficient with computers and MS office / equivalent platforms.
Walk-in Details:
Walk-in Date: 24th November 2024
Time: 9.30 AM – 12.00 PM
Venue Details:
Cognizant TCO Address, 5/535,
Rajiv Gandhi Salai, Nehru Nagar, Okkiyam Thoraipakkam,
Chennai, Tamil Nadu 600096.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
