Company Name: Cognizant
Job Role: Customer Service Associate
Experience: 0 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Chennai
Salary: Best in Industry
Job Description:
Key Responsibilities
- Conduct thorough secondary research to comprehend various resources for information extraction related to activities and events of the given business.
- Read User reviews and extract the activities that can be performed for those Points of interest or Place topics.
- Refer images and videos to extract activities related to that Place topic.
- Evaluate activities and events, and categorize them into different buckets based on instructions
- Identify relevant / irrelevant aspects related to business category, reviews, queries, etc. used for comparing and rating a place.
- Making sure the tasks allotted are completed within the defined SLA/TAT time.
- Should be able to work independently and understand his/her performance metrics for improvement opportunities.
Skills required
- Communication: English communication skills and interpersonal skills.
- Mandatory competency: Good English comprehension with Logical Ability, Data Interpretation.
- Reading and Comprehension: Person should be able to read and comprehend content given, and establish context with the given task.
- Research skills: Ability to conduct thorough research using Google platform on a variety of pages related to the POIs being evaluated. This includes being able to identify credible sources of information, evaluate the quality, and summarize complex information in a clear and concise way.
- General Awareness: Candidate should have awareness on consumer services such as food & beverages, restaurant, leisure activities, lifestyle and entertainment domains.
- Work timings: Should be able to work in different shifts and locales depending on the business requirement.
- General skills: Attention to detail and accuracy, proficient with computers and MS office / equivalent platforms.
Walk-in Details:
Walk-in Date: 24th November 2024
Time: 9.30 AM – 12.00 PM
Venue Details:
Cognizant TCO Address, 5/535,
Rajiv Gandhi Salai, Nehru Nagar, Okkiyam Thoraipakkam,
Chennai, Tamil Nadu 600096.
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