Company Name: Axis Bank
Job Role: Customer Service / Phone Banking Officer
Experience: 0 – 4 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Chennai
Salary: Rs.2,50,000/- to Rs.4,50,000/-
Work From Home Jobs | ||
---|---|---|
Data Entry | Rs.42,000/- PM | Apply Here |
Quality Lead | Rs.3,00,000/- to Rs.8,00,000/- | Apply Here |
Engineer | Rs.12,00,000/- to Rs.14,00,000/- | Apply Here |
Developer | Rs.4,00,000/- to Rs.6,00,000/- | Apply Here |
Fullstack Developer | Rs.4,00,000/- to Rs.30,00,000/- | Apply Here |
Graphic Designer | Rs.2,40,000/- to Rs.3,80,000/- | Apply Here |
Job Description:
The role exists for effectively resolving customer queries or complaints – at the first instance – with excellent customer satisfaction scores and minimum handling time along with cross selling and upselling various products.
Effectively resolving customer queries or complaints – at the first instance – with excellent customer satisfaction scores and minimum call handling time
- Delivering service with requisite courtesy and accuracy
- Demonstrating complete onus to customers queries / problems
- Adhering to product and process requirements with nil errors
- Escalating customer issues to the right internal stakeholders
- Ensuring process efficiency and effectiveness
- Complying to service and sales guidelines
- Achieving Call Quality targets and other key performance indicators, Cross-sell / upsell products like loans, mortgages, priority / elite accounts, etc.
Preferred candidate profile
- Graduate or post-graduate from a recognized institution.
- 2- 4 years of relevant experience.
- Candidate who can join immediately are preferred.
- Freshers can apply. (Graduation – should be passed in all semesters)
For successful execution of the job, a candidate should possess the following:
Excellent English communication, Service mindset, Enthusiastic and self-motivated, Ability to work in a dynamic environment, good comprehension skills, Team player with a positive attitude, Knowledge about the Banking industry will be an added advantage.
Walk-in Details:
Amazon | 9th July 2025 | Venue Details |
Capgemini | 9th July 2025 | Venue Details |
Infosys | 9th July 2025 | Venue Details |
HCLTech | 9th Aug 2025 | Venue Details |
Wipro | 9th July 2025 | Venue Details |
Walk-in Date: 14th to 17th July 2025
Time: 10.30 AM – 3.30 PM
Interview Address:
Axis Bank Ltd,
Global Infocity Park, Module 1 & 2,
10th Floor, Block ‘A’,
MGR Salai, Perungudi, Chennai-600096.
Contact – Raghu
About Axis Bank:
Axis Bank is a major Indian banking and financial services company, formerly known as UTI Bank. It was one of the first private sector banks established in India after the government opened up the banking sector. Headquartered in Mumbai, it’s the third largest private sector bank in India, offering a wide range of financial products and services to individuals and businesses.
Genpact - Video Interview | 8th Aug 2025 | Venue Details |
Infosys | 9th July 2025 | Venue Details |
Amazon | 9th July 2025 | Venue Details |
Capgemini | 9th July 2025 | Venue Details |
Axis Bank | 11th Aug 2025 | Venue Details |
Sutherland | 9th to 14th Aug 2025 | Venue Details |
Wipro | 11th Aug 2025 | Venue Details |
ADP | 9th Aug 2025 | Venue Details |
Firstsource | 11th to 20th Aug 2025 | Venue Details |
HCLTech | 9th Aug 2025 | Venue Details |
NTT Data | 11th Aug 2025 | Venue Details |
Sutherland | 9th to 15th Aug 2025 | Venue Details |
Wipro | 9th July 2025 | Venue Details |
HDB Financial Services | 9th to 12th July 2025 | Venue Details |
Hexaware | 9th to 14th Aug 2025 | Venue Details |
HDB Financial Services | 9th to 14th Aug 2025 | Venue Details |
Firstsource | 9th to 10th Aug 2025 | Venue Details |
HCLTech | 9th Aug 2025 | Venue Details |
SBI Card (Remote) | 8th Aug 2025 | Venue Details |
Tech Mahindra | 9th to 10th August 2025 | Venue Details |
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!