Sunday, June 1, 2025

Cognizant Walk-in Drive for Freshers as Service Desk Engineer Positions

Company Name: Cognizant

Job Role: Service Desk Engineer

Experience: 0 – 1 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Kolkata

Salary: Rs.50,000/- to Rs.2,75,000/-

Job Description:

WORK FROM HOME JOBS
Accenture Hiring Best in Industry Apply Here
Mobile App Developer Best in Industry Apply Here
Assistant Sales Manager Rs.4,80,000/- to Rs.5,50,000/- Apply Here
Salesforce Trainer Rs.2,40,000/- to Rs.3,00,000/- Apply Here
Fullstack Developer Not Disclosed Apply Here
DevOps Engineer Best in Industry Apply Here
Sales Executive Best in Industry Apply Here
.Net Developer Rs.2,40,000/- to 5,00,000/- Lakhs Apply Here

Primary Skills:

The primary role of Service Desk Analyst is providing first level support through calls/web/chat/Email and handling the resulting incidents or Service Requests using the incident management and Service request full fillment processes in line with Service Desk objectives.

Project/Process:

  • Responsible for service Request fulfillment, Incident Mgmt (First level resolution) for the End User queries via Avaya call, web tool and mailing/chat system within the agreed service level and defined guidelines.
  • Record all End user transactions in Remedy ticketing tool.
  • Responsible for maintaining SLA/KPIs for self.
  • Responsible for providing quality deliverables and enhancing customer satisfaction
  • Escalate issues to Leads (if unable to resolve, solutions not in database, new issues, unhappy End User, complaint, Demanding End User)

Mandatory Documents to attend the Interview

Keep your Recent photograph 2 copy & 1 copy of GOVT ID Proof (PAN/Aadhar Card) & Resume Hardcopy (2 copies), Hardcopy of interview invite for Verification purpose.

Please share your details as below with updated resume to malathi.s2@cognizant.com
(MANDATORY DETAILS)

TOTAL EXP-
RELEVANT EXP IN SERVICE DESK:
INTERNATIONAL VOICE PROCESS:
TICKET HANDLING:
TROUBLESHOOTING:
ARE YOU READY TO WORK IN ROTATIONAL SHIFT:
WILLING TO COME FOR DIRECT FACE 2 FACE INTERVIEW ON 19th APRIL:
C.CTC-
EXPTD CTC-
CUR.COMPANY-
NP-
PF STATEMENT FOR TOTAL YRS OF EXP (yes/no)-
(mention if you dont have PF for current 5yrs)
FORM 16(yes/no)
CUR LOCATION-
PREF LOCATION-

Walk-in Details:

Walk-in Date: 19th April 2025

Time: 9.00 AM – 2.00 PM

Venue Details:

Cognizant Technology Solutions,
Candor Kolkata One Hi –Tech Structures Pvt Ltd,
Candor TechSpace IT/ITES SEZ, Tower C1 (Cafeteria),
5th Floor, Plot No.DH-1, DH-2, DH-3 & DH-3/1,
Block No. DH,, Action Area I, New Town,
Kolkata – 700156, West Bengal.

Bank Direct Openings:

HDFC Bank - Openings ICICI Bank - Openings Axis Bank - Openings

Walk-in Interviews:

Tech Mahindra 2nd to 5th June 2025 Details Here
TCS 4th June 2025 Details Here
Cognizant(Work From Home) 3rd June 2025 Details Here
HCLTech 7th June 2025 Details Here
TCS 7th June 2025 Details Here
Cognizant 4th June 2025 Details Here
HDB Financial Services 2nd to 4th June 2025 Details Here
CGI 7th June 2025 Details Here
Karur Vysya Bank 4th & 5th June 2025 Details Here
TCS 7th June 2025 Details Here
ADP 3rd to 12th June 2025 Details Here
Genpact 2nd June 2025 Details Here
Capgemini 7th June 2025 Details Here
Flipkart 2nd June 2025 Details Here
Infosys 3rd June 2025 Details Here
Sutherland 2nd to 8th June 2025 Details Here
Hexaware 2nd to 7th June 2025 Details Here
Wipro 2nd to 5th June 2025 Details Here
TATA AIG 3rd to 4th June 2025 Details Here
Mphasis 2nd to 5th June 2025 Details Here
IndusInd Bank 2nd to 8th June 2025 Details Here
Infosys 3rd June 2025 Details Here
Axis Bank 2nd June 2025 Details Here
ICICI Lombard 2nd to 5th June 2025 Details Here
ITC Infotech 2nd to 4th June 2025 Details Here
Firstsource 2nd to 5th June 2025 Details Here
Tech Mahindra 2nd to 4th June 2025 Details Here
Wipro May 2025 Details Here
Ienergizer 2nd to 5th June 2025 Details Here
Sutherland 2nd to 5th June 2025 Details Here
Ericsson May 2025 Details Here
Firstsource 2nd to 4th June 2025 Details Here
Oracle May 2025 Details Here
Cognizant May 2025 Details Here
RELATED ARTICLES

LEAVE A REPLY

Please enter your comment!
Please enter your name here

- Advertisment -

Most Popular

Recent Comments