Job description
Job Summary
This role focuses on safeguarding digital payment ecosystems by monitoring transactions identifying anomalies and supporting timely fraud prevention actions with SQL as a technical skill for data analysis within a secure maps and payments environment. The specialist applies analytical techniques to detect suspicious patterns collaborates with cross functional teams to refine rules and ensures accurate reporting that supports business trust and customer protection.
Roles and Responsibilities
Experience in fraud analytics
Proven track record or writing reports consumed at executive level (structured writing and report building) using SQL
Conduct independent research based on direction provided by PM and the project team to identify modus operandi, bad actor archetypes and abuse vectors/TTPs
Provide key insights reports on abuse trends based on
Independent assessment of abuse trends
Specific research methodology prescribed as a part of project plan
Hands-on experience with SQL
Regularly report on progress in OSINT investigations and provide feedback candidly
Identify novel abuse trends through research and analysis
Experience in investigating abuse / financial crimes
Experience in OSINT / Abuse Investigative tools
Requirements
Minimum qualification of graduation from a government recognized university
Minimum tenure of 36+ months working as an abuse / fraud/crime investigator or investigative analyst
Excellent written and verbal communication skills
Critical thinking ability to conduct independent investigative work
Ability to solve problems using a data driven approach
Ability to maintain composure in challenging situations
Proven ability to work with sensitive information and to follow procedures when operating in a sensitive space
Location
Only WFO and in line with the overall Service Delivery Strategy
HYD
Role: Customer Success – Other
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success
Education
UG: Any Graduate
Key Skills
Skills highlighted with ‘‘ are preferred key skills
fraud, Fraud Investigation, Fraud Analytics
Fraud Management
Time and Venue
9th October , 11.30 AM – 1.00 PM
9th October , 11.30 AM – 1.00 PM Building 12A, Raheja Mind Space IT Park, HITEC City, Mindspace Madhapur Rd, HITEC City, Hyderabad, Telangana 500081, India Contact – Sanjana
Contact – sanjana
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- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
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Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
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Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
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If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
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