Company Name: Firstsource

Job Role: Customer Support Associate

Experience: 0 – 3 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Chennai

Salary: Rs.50,000/- to Rs.2,25,000/-

Job Description:

Voice Process:

• Speak directly with customers to resolve queries and provide top-notch support.
• Help customers with billing, services, or product-related questions.
• Upsell relevant services to enhance customer experience.
• Ensure every call is a great experience!

Non-Voice Process:

• Assist customers through chat, email, or social media.
• Accurately respond to queries and resolve concerns.
• Keep detailed records of all interactions.
• Ensure quick and clear written communication.

What Were Looking For:

• Good communication skills (spoken for voice, written for non-voice).
• Basic computer knowledge and typing speed.
• A customer-first attitude with a problem-solving mindset.
• Freshers and experienced candidates all are welcome!
• Note- We don’t hire BSc, Btech, BE and postgraduate freshers. Candidates with these background must have atleast 1 year of experience in the field of customer support.

What Youll Get:

1. Career growth with performance-based promotions
2. Paid training & continuous learning opportunities
3. Attractive salary + incentives
4. Health benefits and employee support programs
5. Fun work culture, employee events, and team activities

Please meet HR – Kanak
phone-06361345172

Walk-in Details:

Walk-in Date: 14th to 14th June 2025

Time: 11.30 PM – 3.00 PM

Interview Address:

FIRSTSOURCE SOLUTIONS LTD,
3rd floor, Block – Dragon Fly (Last Block).
Brigade Tech Gardens. Kundalahalli,
Brookefields Green Avenue, Kundalahalli,
ITPL Main Rd, Phase 2, Brookefield,
Bengaluru, Karnataka 560037.

Contact – HR Kanak kumari ( 06361345172 )

About Firstsource:

Firstsource Solutions Limited is a prominent Indian business process management (BPM) company headquartered in Mumbai, Maharashtra. Established in 2001 as ICICI InfoTech Upstream Ltd, it was later rebranded as Firstsource Solutions in 2006. The company became publicly listed on the Bombay Stock Exchange (BSE) and National Stock Exchange (NSE) in 2007