Firstsource is conducting a walk-in drive for Freshers/Exp as Customer Support Associate Positions in Chennai Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: Firstsource

Job Role: Process Associate

Experience: 0 – 3 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Bangalore

Salary: Rs.2,00,000/- to Rs.3,50,000/-

Job Description:

We are looking for a Chat Support Executive to handle customer queries through online chat. The role involves providing accurate information, resolving issues, and ensuring a positive customer experience.

Key Responsibilities:

• Respond to customer queries via chat in a timely manner
• Provide correct information about products/services
• Resolve basic customer issues and complaints
• Maintain chat quality and follow company guidelines
• Escalate complex issues to the concerned team when needed

Requirements:

• Good written English communication skills
• Basic computer knowledge
• Ability to multitask and type efficiently
• Customer-friendly attitude
• Freshers can apply

Walk-in Details:

Walk-in Date: 8th to 16th Jan 2026

Time: 11.30 AM – 3.00 PM

Interview Address:

Firstsource Solutions Limited Unit-202,
2nd Floor, Block A,
Brigade tech gardens Brigade Properties Private Limited,
Brookefields, Kundalahalli Whitefield,
Marathahalli, Bengaluru,
Bengaluru Urban Karnataka – 560037.

Contact – Bhanumathi

About Firstsource:

Firstsource Solutions Limited is a prominent Indian business process management (BPM) company headquartered in Mumbai, Maharashtra. Established in 2001 as ICICI InfoTech Upstream Ltd, it was later rebranded as Firstsource Solutions in 2006. The company became publicly listed on the Bombay Stock Exchange (BSE) and National Stock Exchange (NSE) in 2007