Genpact is conducting a walk-in drive for Freshers/Exp as Process Developer Positions in Hyderabad Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: Genpact

Job Role: Process Developer

Experience: 2 – 5 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Hyderabad

Salary: Best in Industry

Job Description:

Responsibilities

• You shall be responsible for collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
• Responsible to respond to email /phone queries related to disputed invoice
• Research and analyze the disputes/deductions in ERP
• Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
• Find opportunities and recommend solutions for process and automation improvements
• Daily reporting of individual portfolios to track and monitor the past dues
• You should implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
• You are a phenomenal teammate to process any adhoc request in a timely manner.
• Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and expertly
• Call out problems to senior staff members and or management as appropriate.

Minimum qualifications

• Graduation in any stream
• Your are excellent in interpersonal skills
• You have Meaningful work experience

Preferred Qualifications

Prior collections management experience shall be an added advantage

Walk-in Details:

Walk-in Date: 6th Aug 2025

Time: 11.30 PM to 1.30 PM

Video Call Login Details:

Microsoft Teams Meeting ID: 466 309 599 460 3

Microsoft Teams Passcode: S9Ei2rr9

About Genpact Company:

Genpact is a global professional services firm that focuses on delivering digital transformation and intelligent operations services to businesses. Founded in 1997 as a business unit within General Electric, it became an independent company in 2005 and later went public in 2007. Genpact leverages digital technologies, data, and AI to help clients drive innovation and achieve measurable outcomes.