Sunday, June 1, 2025

HCL Interviews for Freshers – Career Walk-in Interviews for Freshers in HCL

Company Name: HCLTech

Job Role: Customer Care Representative

Experience: 0 Years

Qualification: Under Graduates, Any Graduates

Job Type: Full Time

Job Location: Noida, Ghaziabad

Salary: Best in Industry

Job Description:

WORK FROM HOME JOBS
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Assistant Sales Manager Rs.4,80,000/- to Rs.5,50,000/- Apply Here
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Qualification criteria:

  • Excellent communication skills – both verbal and written – with a professional telephone etiquette
  • Helpful, empathetic, and enthusiastic about customer service
  • Freshers in UK/US Inbound calling preferably in Banking domain

Job Description

  • Answer all inbound queries as per call flow procedure.
  • Adherence to process to ensure high quality and customer service.
  • Follow escalation procedures for issues uncontrollable at agent level First call resolution.
  • Break schedule adherence.
  • Involvement in motivational activities, implementing feedback given during monitoring sessions.
  • Updating various logs like escalation log, complaint tracker etc.
  • Ensuring data security – proprietary data of customers

Walk-in Details:

Walk-in Date: 19th to 22nd November 2024

Time: 11.00 AM – 4.00 PM

Venue Details:

HCL Technologies: – A- 8 & 9,
Sector 60, Noida, Uttar Pradesh 201301.

Bank Direct Openings:

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