Job description
HCLTECH is conducting MEGA WALK IN DRIVE FOR FRESHERS’ UNDERGRADUATE CANDIDATES ONLY- CUSTOMER SERVICE REPRESENTATIVE ROLE- 5 SEP TO 7 SEP 2026
BTECH, MTECH, BCA, MCA & LLB CANDIDATES ARE NOT ELIGIBLE.
Desired Candidate Profile-
Only Freshers are eligible.
Only for recent passed Non-Btech graduates.
Excellent communication skills in English language (spoken & written).
Proficiency in computer operating systems, MS Office applications (Word), typing speed (at least 40 wpm), and basic computer knowledge.
Strong understanding of spoken English grammar rules and ability to communicate clearly over the phone/email/chat.
Interested candidates can directly visit the HCL campus and carry photocopy of your updated CV.
Contact person- Arpana Singh
Timing-11am to 4pm
Interview Location -HCLTECH Village Kanjehara Chack Gajaria Farms, Sultanpur Road, Mastemau, Lucknow, Uttar Pradesh 226002, India. Take entry from Gate1. SDC1 Building, Ground floor.
Role: Customer Success Associate
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success
Education
UG: Any Graduate
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
Good Communication in English
BPO, Communication Skills, Customer Support, Customer Service, Customer Experience, Customer Care, Voice Process, International Voice Process
Time and Venue
5th September – 7th September , 9.30 AM – 2.30 PM
HCLTECH Village Kanjehara Chack Gajaria Farms, Sultanpur Road, Mastemau, Lucknow, Uttar Pradesh 226002, India. Take entry from Gate1. SDC1 Building, Ground floor.
Contact – Arpana
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
