HCLTech is conducting a walk-in drive for Freshers as Customer Support Executive Positions in Noida Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: HCLTech

Job Role: Customer Support Executive

Experience: 0 Years

Qualification: 12th / Any Graduate

Job Type: Full Time

Job Location: Noida

Salary: Best in Industry

Job Description:

Customer Service Executive Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US customers.

Work Experience & Qualification criteria:

• Excellent communication skills – both verbal and written – with a professional telephone etiquette
• Helpful, empathetic, and enthusiastic about customer service
• Freshers in US Inbound calling preferably in Banking domain

Job Description

• Answer all inbound queries as per call flow procedure.
• Adherence to process to ensure high quality and customer service.
• Follow escalation procedures for issues uncontrollable at agent level First call resolution.
• Break schedule adherence.
• Involvement in motivational activities, implementing feedback given during monitoring sessions.
• Updating various logs like escalation log, complaint tracker etc.
• Ensuring data security – proprietary data of customers

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 8th to 12th Sept 2025

Time: 10.30 AM – 3.30 PM

Interview Address:

HCL Technologies,
A- 8 & 9, Block A,
Sector 60, Noida, Uttar Pradesh 201301
nearest metro Sector 59 Noida

Contact – Urmika Shah Mehta

About HCLTech:

HCL Technologies Limited, commonly known as HCLTech, is a leading Indian multinational IT services and consulting company headquartered in Noida, Uttar Pradesh. Founded in 1976 by Shiv Nadar, HCLTech was spun off from HCL Enterprise in 1991 to focus on software and technology services.