Saturday, November 29, 2025

HCLTech Walk-in Drive for Freshers/Exp as Customer Support Positions – BPO Jobs

HCLTech is conducting a walk-in drive for Freshers as Customer Service Representative Positions in Chennai Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: HCLTech

Job Role: Customer Service Representative

Experience: 0 – 4 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Chennai

Salary: Best in Industry

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Job Description:

  • Minimum experience : Freshers to 4 Years, preferably in USA environment.
  • Shift : Saturday to Friday Night shift , weekly 5 days with 2-week offs (Saturday and Sunday included)
  • Education requirement : Graduate / postgraduates only
  • Skill : Good English Written and Verbal communication.
  • Mode : Hybrid

Essential Duties and Responsibilities

  • Requires strong analytical skill to review issues, analyze information and tools, provide the details, and perform follow-up as and when required .Requires the ability to use the right template accurately , document the issue and update the customer records and category.
  • Requires strong written communication skills to respond to customer.
  • The Email backend representative is expected to handle store-based, employee-based, and digital coupon-based issues. Primary responsibilities include understanding the cases, providing support to ensure positive customer experience. The specialist must demonstrate strong attention to details. Must also demonstrate the ability to learn quickly and apply the right methods of resolution.

Apply Mode: Walk-in

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Walk-in Details:

Walk-in Date: 2nd to 4th Dec 2025

Time: 11.00 AM – 2.30 PM

Interview Address:

ETA 3, Sandhya Infocity,
OMR, Rajv Gandhi Salai,
Near AGS Cinemas, Navalur,
Chennai.

About HCLTech:

HCL Technologies Limited, commonly known as HCLTech, is a leading Indian multinational IT services and consulting company headquartered in Noida, Uttar Pradesh. Founded in 1976 by Shiv Nadar, HCLTech was spun off from HCL Enterprise in 1991 to focus on software and technology services.

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Tips for Attending Walk-In Interviews

Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.

1. Do Your Homework

Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.

2. Dress Professionally

Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.

3. Carry All Necessary Documents

  • Updated Resume (Multiple Copies)
  • Passport Size Photographs
  • Educational Certificates
  • Experience Letters (if any)
  • Valid ID Proof

4. Be Punctual

Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.

5. Practice Your Pitch

Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.

6. Stay Confident & Courteous

Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.

7. Follow Up

If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.

By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!

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