HCLTech is conducting a walk-in drive for Freshers as Customer Service Representative Positions in Chennai Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: HCLTech

Job Role: Customer Service Representative

Experience: 0 – 4 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Chennai

Salary: Best in Industry

Job Description:

• Minimum experience : Freshers to 4 Years, preferably in USA environment.
• Shift : Saturday to Friday Night shift , weekly 5 days with 2-week offs (Saturday and Sunday included)
• Education requirement : Graduate / postgraduates only
• Skill : Good English Written and Verbal communication.
• Mode : Hybrid

Essential Duties and Responsibilities

• Requires strong analytical skill to review issues, analyze information and tools, provide the details, and perform follow-up as and when required .Requires the ability to use the right template accurately , document the issue and update the customer records and category.
• Requires strong written communication skills to respond to customer.
• The Email backend representative is expected to handle store-based, employee-based, and digital coupon-based issues. Primary responsibilities include understanding the cases, providing support to ensure positive customer experience. The specialist must demonstrate strong attention to details. Must also demonstrate the ability to learn quickly and apply the right methods of resolution.

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 2nd to 5th Dec 2025

Time: 11.00 AM – 2.30 PM

Interview Address:

ETA 3, Sandhya Infocity,
OMR, Rajv Gandhi Salai,
Near AGS Cinemas, Navalur,
Chennai.

About HCLTech:

HCL Technologies Limited, commonly known as HCLTech, is a leading Indian multinational IT services and consulting company headquartered in Noida, Uttar Pradesh. Founded in 1976 by Shiv Nadar, HCLTech was spun off from HCL Enterprise in 1991 to focus on software and technology services.