HDFC Bank is conducting a walk-in drive for Freshers/Exp as Customer Service Positions in Chennai Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: HDFC Bank
Job Role: Customer Service
Experience: 2 – 4 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Chennai
Salary: Best in Industry
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Job Description:
Role & responsibilities:
- Respond to customer first contact resolution mails received at designated Credit Card team ID &Liabilities Team ID as per agreed business TAT
- Responsible to identify NFTR cases and follow up with the concern business unit for adequate resolution
- To ensure 100% adherence to laid down process while responding to customer mails
- Responsible to provide complete and accurate resolution to customers, to achieve the overall objective of Customer satisfaction.
- To identify request received from customer for charges waiver and raise request in CBCI system and Branch Waiver system as per EMT Grid Walk in Drive through your network references and groups for the requirements in mentioned roles and locations.
Refer your friends for the below mentioned role.
- EMT Officer Credit cards
- EMT officer Liabilities
Apply Mode: Walk-in
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Walk-in Details:
Walk-in Date: 18th & 19th June 2025
Time: 10.30 PM – 3.30 PM
Interview Address:
HDFC Bank Ltd,
6th Floor B -Wing,
Commer zone Building Mount Poonamalle Road,
Porur Chennai- 600116
Contact – Kavitha Raghunathan
About HDFC Bank:
HDFC Bank is India’s largest private sector bank by assets and market capitalization, headquartered in Mumbai, Maharashtra. Established in 1994 as a subsidiary of Housing Development Finance Corporation (HDFC), it commenced operations in 1995. The bank has since become a significant player in the Indian banking sector, offering a wide range of financial products and services.
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
