HTC Global Services Walk-in Interviews – Career Interviews for Freshers

Company Name: HTC Global Services

Job Role: Technical Support

Experience: 1 – 3 Years

Qualification: Any Graduates / Diploma

Job Type: Full Time

Job Location: Chennai

Salary: Rs.3,50,000/- to Rs.4,50,000/-

Job Description:

• Candidate Should have work experience in International Markets (US/UK/EU)
• Receive incoming calls from Client Community and provide first level support while following policies and procedures.
• Troubleshoot, analyze and resolve customer concerns.
• Research, resolve, and respond to questions received via telephone calls, emails, and call backs in a timely manner, in accordance with standards
• Assist in the resolution of user and support issues among company sites to ensure timely distribution of knowledge and positive impact on user satisfaction
• Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to customers

Preferred candidate profile

• Any Graduate/ Diploma
• 1- 4 years in International customer support.
• Immediate joiners preferred
• Location – Chennai (Work from Office)
• Knowledge and understanding of providing customer service
• Strong listening, verbal, and written communication skills
• Willing to work in 24*7 shift

Walk-in Details:

Walk-in Date: 16th December 2024

Time: 4.30 PM – 5.30 PM

Venue Details:

HTC Global Services(India) Pvt. Ltd.
(Caretech Building) Lakeview,
MEPZ Tambaram Sanatorium,
Chennai-45.