Company Name: HTC Global Services
Job Role: Technical Support
Experience: 1 – 3 Years
Qualification: Any Graduates / Diploma
Job Type: Full Time
Job Location: Chennai
Salary: Rs.3,50,000/- to Rs.4,50,000/-
Job Description:
- Candidate Should have work experience in International Markets (US/UK/EU)
- Receive incoming calls from Client Community and provide first level support while following policies and procedures.
- Troubleshoot, analyze and resolve customer concerns.
- Research, resolve, and respond to questions received via telephone calls, emails, and call backs in a timely manner, in accordance with standards
- Assist in the resolution of user and support issues among company sites to ensure timely distribution of knowledge and positive impact on user satisfaction
- Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to customers
Preferred candidate profile
- Any Graduate/ Diploma
- 1- 4 years in International customer support.
- Immediate joiners preferred
- Location – Chennai (Work from Office)
- Knowledge and understanding of providing customer service
- Strong listening, verbal, and written communication skills
- Willing to work in 24*7 shift
Walk-in Details:
Walk-in Date: 16th December 2024
Time: 4.30 PM – 5.30 PM
Venue Details:
HTC Global Services(India) Pvt. Ltd.
(Caretech Building) Lakeview,
MEPZ Tambaram Sanatorium,
Chennai-45.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
