Company Name: IDFC FIRST Bank
Job Role: Relationship Manager
Experience: 5 – 10 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: New Delhi, Delhi / NCR
Salary: Best in Industry
Job Description:
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- CASA value build up and new client acquisition.
- Ensure effective client engagement leading to cross sell.
- Increase in ‘Product holding per customer’ within mapped portfolio.
- Ensure all the clients engaged are profiled and presented with suitable banking products.
- Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs.
- Ensure monthly operating plan is met to improve scorecard and decile rankings.
- Coordinate with respective relationship managers for closure of business loans, working capital, POS, CMS, trade transactions generated through client engagement.
- Responsible for creating a customer-focussed approach for quick resolution of all queries and complaints to achieve NPS benchmarks.
- Custodian of the branch vault, manage vault limits, cash and non-cash transactions.
- Ensure Nil instances of cash shortage or excess at teller counter.
- Updating the key registers regularly and review branch reports like end of day (EOD) cash position report LTR, Instruments issued etc.
- Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, reconciliation and maintenance of suspense accounts register as per the required format.
- Ensure strict adherence to the bank policies and compliance.
Walk-in Details:
Walk-in Date: 6th May 2025
Time: 9.30 AM – 5.30 PM
Venue Details:
Ground Floor,
Main Market, No E-29,
beside The Print Ways,
Hauz Khas Market,
New Delhi, Delhi 110016.