Job description
Position: Technical Support executive
Company: iEnergizer
Location: Perungalathur, Chennai
Process: BPO Technical Support
Shift: Day Shift Only
Employment Type: Full Time
Experience: Freshers & Experienced
Key Responsibilities:
Handle inbound customer calls, chats, and emails for technical assistance.
Provide basic troubleshooting for hardware and connectivity issues.
Log tickets accurately and escalate unresolved issues to the L2 team.
Follow scripts and SOPs to resolve repetitive issues efficiently.
Eligibility Criteria:
Education: Any graduate or 12th can also apply
Language: Fluency in English with Kannada / Telugu / Malayalam/ Hindi (any one)
Fresher and experience can apply
Perks and Benefits:
Rotational Day Shift
No Sales, No Targets
Provident Fund (PF) & Employee State Insurance (ESI)
High Career growth opportunities
Working Days- 6 Days working and 1 day rotational week off
Interested candidates can drop CV on Kishore: 7604869772 , Vinoshka: 9360984170, Anushree: 9363930175 for further information and scheduling interview.
Role: Technical Support – Voice / Blended
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Any Graduate
Key Skills
Skills highlighted with ‘‘ are preferred key skills
Domestic BPO, Voice Process, Inbound
BPO, Telugu, Malayalam, Kannada, Tamil
Time and Venue
7th September – 19th September , 9.30 AM – 5.30 PM
B6, 4th Floor. Gateway Office Parks No. 16, Grand Southern Trunk Rd, Balaji Nagar, New Perungalathur, Chennai, Tamil Nadu 600063
Contact – Vinoshka ( 9360984170 )
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
