Sunday, July 6, 2025

IndusInd Bank Walk-in Drive for Freshers/Exp as Customer Support Positions

Company Name: IndusInd Bank

Job Role: Customer Support Executive

Experience: 0 – 3 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Mumbai

Salary: Rs.1,00,000/- to Rs.4,00,000/-

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Job Description:

Responsibilities :

  • Answer inbound calls and assist customers with their Queries/Request/Complains.
  • Raise Request & Complaints on behalf of the customer in the CRM tool.
  • Generate leads and educate customers about new products & their benefits.
  • Maintain and adhere to compliance guidelines
  • Capture problem indicators, highlight and suggest improvement
  • Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
  • Maintain adequate knowledge levels on products, processes and systems used
  • Ensure sales target are met

Skills Required:

  • Excellent verbal communication skills
  • Ability to comprehend, capture as well as interpret basic customer information
  • Strong customer service focus
  • Knowledge of Banking / Credit cards preferred
  • Work Timings: Open to work in shifts male 24*7 / rotational offs (For Female shift window will be 6:30 am to 8:30 pm)
  • Languages Required: Excellent English + Hindi (compulsory).
  • Academics needs to be first class in 10th,12th and Graduation.
  • Candidates need to be residing (Churchgate to Virar) (CST to Ghatkopar)
  • Candidates need to be proficient in language capabilities and need to clear the written aptitude exam scoring 40 out of 50.
  • Education: Graduates (Any stream)

Salary bracket:

Freshers INR 3.00 Lacs + Performance Bonus.

Walk-in Details:

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Walk-in Date: 15th to 22nd June 2025

Time: 10.30 AM – 4.30 PM

Interview Address:

IndusInd Bank Ltd,
Solitaire Corporate Park,
Guru Hargovindji Marg Building No. 8,
3rd floor, Andheri Kurla Road,
Andheri (E), Mumbai – 400093.

About IndusInd Bank:

IndusInd Bank is a prominent private-sector bank in India, headquartered in Mumbai, Maharashtra. Established in 1994 by the Hinduja Group, the bank offers a wide range of financial services, including retail banking, corporate banking, and wealth management.

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Tips for Attending Walk-In Interviews

Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.

1. Do Your Homework

Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.

2. Dress Professionally

Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.

3. Carry All Necessary Documents

  • Updated Resume (Multiple Copies)
  • Passport Size Photographs
  • Educational Certificates
  • Experience Letters (if any)
  • Valid ID Proof

4. Be Punctual

Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.

5. Practice Your Pitch

Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.

6. Stay Confident & Courteous

Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.

7. Follow Up

If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.

By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!

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