Infosys is conducting a walk-in drive for Freshers/Exp as Process Executive / Process Specialist Positions in Hyderabad Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: Infosys

Job Role: Process Executive / Process Specialist

Experience: 1 – 5 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Hyderabad

Salary: Best in Industry

Job Description: 

Responsible for executing assigned Consumer Lending operational tasks with defined accuracy, productivity, and compliance standards under supervision.

Key Accountabilities (KRAs):

• Execute assigned Consumer Lending activities as per SOPs and defined workflows
• Perform loan processing, data entry, system updates, and check list based validations
• Review and validate loan documents including Insurance, Appraisal, Flood, and Title as per guidelines
• Support Payment Operations, Funding, Disbursement, and ACH transactions as assigned
• Ensure adherence to SLA, TAT, quality benchmarks, and regulatory requirements
• Identify processing gaps, missing information, or exceptions and escalate as per protocol
• Maintain information security, data privacy, and compliance standards
• Participate in trainings, refreshers, and quality calibrations

Competencies & Skills:

• Process orientation and attention to detail
• Basic domain understanding of Consumer Lending and Payments
• Ability to follow SOPs and quality guidelines
• Effective written and verbal communication

Experience & Qualification:

• 1 to3 years of experience in BFSI / Consumer Lending / Payment Operations
• Graduate in any discipline

JOB DESCRIPTION FOR 3A:

Role Summary:

Acts as a domain expert responsible for process stability, complex case handling, and supporting quality and knowledge management for assigned Consumer Lending and Payment Operations.

Key Accountabilities (KRAs):

• Serve as SME / Process Specialist for Consumer Lending, Funding, Disbursement, ACH, and document review processes
• Handle complex transactions, exceptions, and nonstandard cases
• Perform secondary / quality reviews for Insurance, Appraisal, Flood, and Title documentation
• Provide floor support and technical guidance to JL2 associates
• Support defect analysis, root cause analysis, and corrective action implementation
• Assist in SOP updates, process changes, and client requirement clarifications
• Support training delivery, refreshers, and knowledge transfer sessions
• Ensure compliance with audit, regulatory, and risk guidelines

Competencies & Skills:

• Strong domain expertise and analytical capability
• Exception management and problem solving skills
• Ability to mentor and guide team members
• Good understanding of compliance and audit expectations

Experience & Qualification:

• 3 to 5 years of experience in Consumer Lending / Payment Operations
• Strong expertise in at least one core subprocess
• Graduate / Postgraduate

Documents to Carry:

• Carry a printout your updated resume.
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents needs to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)

Mandatory to carry:

Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.

Pointers to note:

• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
• Original Government ID card is must for Security Clearance

Thanks & Regards,
Infosys Recruitment Team.

Walk-in Details:

Walk-in Date: 27th March 2026

Time: 9.30 AM to 12.00 PM

Interview Address:

Infosys Limited,
NFC, Ground Floor,
Opp ISB, Gachibowli,
Hyderabad – 502032

About Infosys:

Infosys is a global leader in digital services and consulting, providing technology-enabled business solutions. Founded in 1981, the company has grown from a small startup to a major international player with over 300,000 employees and a presence in over 50 countries. Infosys focuses on helping clients with their digital transformation journey, offering services in areas like AI, cloud, and agile workflows.