Infosys is conducting a walk-in drive for Freshers/Exp as Customer Service Positions in Bangalore, Pune Locations. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Infosys
Job Role: Customer Service
Experience: 1 – 4 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Bangalore, Pune
Salary: Rs.1,00,000/- to Rs.6,00,000/-
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Job Description:
Were on the lookout for Customer Service & Service Desk expertise (1-4 year experience) who are enthusiastic and have a passion for customer excellence. If youre looking to grow with a global leader, this is your chance to start strong!
What You’ll Do:
- Be the voice of the brand resolve customer queries via calls, chat, and email.
- Deliver exceptional customer experiences with empathy and efficiency.
- Own and resolve issues independently with analytical thinking.
- Respect customer time and ensure every interaction adds value.
- Thrive in a collaborative, high-energy environment.
What Were Looking For:
- Excellent communication skills.
- Quick problem-solving abilities.
- Willingness to work in a 24×7 setup.
- A proactive mindset and strong time management.
What You Need to Bring time zones (Night Shifts)
- Any Full-time Graduate (No backlogs)
- Commitment to 100% Work from Office (No Hybrid)
- Readiness to complete client-specific training
- Ability to handle 24×7 rotational shifts
Mandatory Documents to Carry
- Updated printout of your resume
- Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
- All original academic documents for verification:
- 10th & 12th Marksheets
- Graduation (All Semesters, CMM, Provisional & Degree Certificate)
Laptops & cameras are not permitted due to security restrictions.
Government ID is mandatory for entry into the campus.
How to Attend the Walk-In
- Carry a copy of this email/invitation
- Register your application in advance
Apply Mode: Walk-in
Walk-in Details:
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| HDFC Bank | 7th to 9th Jan 2026 | Venue Details |
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| Capgemini | 10th Jan 2026 | Venue Details |
| Tech Mahindra | 7th to 12th Jan 2026 | Venue Details |
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|---|---|---|
Walk-in Date: 28th & 29th Nov 2025
Time: 10.00 AM to 1.00 PM
Interview Address:
Infosys BPM Limited,
No. 40/P-41/P, Building # : 68,
Gate # : 2 electronic City phase 2,
Industrial Area, Konappana Agrahara,
Bangalore 560100.
Contact – Akshara
About Infosys:
Infosys is a global leader in digital services and consulting, providing technology-enabled business solutions. Founded in 1981, the company has grown from a small startup to a major international player with over 300,000 employees and a presence in over 50 countries. Infosys focuses on helping clients with their digital transformation journey, offering services in areas like AI, cloud, and agile workflows.
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
