Infosys is conducting a walk-in drive for Freshers/Exp as Process Lead Positions in Chennai Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: Infosys

Job Role: Process Lead

Experience: 6 – 8 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Chennai

Salary: Best in Industry

Job Description: 

1. Job Responsibilities:

• Communicate with relevant stakeholders on day-to-day operational tickets as per SOP.
• Deliver on day-to-day process targets in meeting Customer SLAs.
• Interact with clients as per business requirements.
• Eye for detail and report out quality measures for the process, also flag key risks if any.
• Handle process queries and Quality Auditing, upon expertise gained and certification for the same.
• Ensure Compliance and controllership.
• Follow the governance mechanism established with the client.
• Keep track of all customer feedback/ process issues. Drive actions towards delivery excellence.

2. Technical Competencies:

• Fluent in French Language both oral and written.
• Should be comfortable working long hours to meet deadlines / support ADHOC business requirements if any.
• Strong Customer Service Skills.
• Should have good analytical skills and can make decisions based on the situation.
• Good knowledge in MS office skills- MS Word, Excel & PowerPoint Presentations.
• Willingness to work in business aligned shifts.
• Open to accept changes in work methods or systems to improve performance beyond agreed standards.

3. Work experience, Education Qualification & Soft skills:

• Masters or Bachelors degree in commerce, business administration or business management is preferred based on businesses aligned.
• Minimum of 6 -8 years of full-time work exp.
• Minimum B2 level or equivalent Masters degree in French from any renowned university is mandate.

4. Work Environment:

• Work from office model will be continued post process certification.
• Working from outside Infosys offices will imply Camera based security monitoring tool.

Documents to Carry:

• Carry a printout your updated resume.
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

Pointers to note:

• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
• Original Government ID card is must for Security Clearance

Thanks & Regards,
Infosys Recruitment Team.

Walk-in Details:

Walk-in Date: 11th April 2026

Time: 9.30 AM to 12.00 PM

Interview Address:

Infosys BPM,
Core1 &2, Pacifica Tech Park Survey No: 76 No-23,
Rajiv Gandhi Salai (OMR), Navalur,
Chennai, Tamil Nadu 600130.

Contact – TA

About Infosys:

Infosys is a global leader in digital services and consulting, providing technology-enabled business solutions. Founded in 1981, the company has grown from a small startup to a major international player with over 300,000 employees and a presence in over 50 countries. Infosys focuses on helping clients with their digital transformation journey, offering services in areas like AI, cloud, and agile workflows.