Company Name: Infosys
Job Role: Customer Executive
Experience: 1 – 4 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Bangalore
Salary: Best in Industry
Job Description:
Skill Expectations:
- Course upload & Creation on LMS Providing Course Overview and Course details
Scheduling events - Registering learners
- Facilitating the event/session
- Resolve technical issues such as helping participants who are having trouble logging on or starting their video and/or audio broadcasts
- Distributing their contact information with participants prior to the first class session so they know who to contact
- If required set up a separate chat pod for your facilitator to use to communicate directly with you without interrupting the class
- Sharing enrollment list on daily/weekly basis with Facilitators
- Marking attendance and course completion
- Capturing Feedback
- Client communication and stakeholder management
Behavioral Expectations
- Ensuring adherence to SLAs and quality expectations
- Handle queries and calls if needed
- Required/Desirable Skill set, Education and/or Work Experience
Requirements:
- Any Bachelors Degree
- 1-2 years of experience in Learning Facilitation and addressing Event/Session participant queries
- Excel advanced
- Required to work in UK Shift
- Proficiency in SAP SuccessFactors Learning Management System
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
- Exposure to international clients and client management
Documents and things to Carry:
- Carry a print out your updated resume;
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
- Candidates to carry mobile charger and ear/headphones to the hiring venue for in-person assessments and evaluations
Walk-in Details:
Walk-in Date: 18th December 2024
Time: 10.00 AM – 2.00 PM
Venue Details:
Infosys BPM Limited.,
#785, Ground Floor Axis Sai Jyoti,
15th Cross 100 Feet Road, Sarakki,
1st Phase. J P Nagar, Bengaluru, Karnataka 560078.
Landmark: Near Sindhoor Convention Centre.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
