Company Name: Mphasis
Job Role: Customer Service Associate
Experience: 1 – 6 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Bangalore, Pune
Salary: Best in Industry
Job Description:
Eligibility Criteria:
- Min. 1 Year of relevant US Mortgage Origination Experience required – Loan setup, Income calculation, Asset management, PAR exp. will be an added advantage.
- Loan Origination/ Processing/ Set-up/ Servicing/ Closing also can be considered
Should be flexible with 24*7 shifts – Rotational offs. - Immediate joining or maximum within 20 days.
- Transport facility available.
- Candidate should be willing to RELOCATE (Mandate)
- Work Location – Bangalore (Work From Office)
Essential Job Functions:
- Verify loan quality as per US requirements and lender guidelines and set up the loan for UW
- Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm
- Review and analyze all necessary documentation, including borrower docs and third-party docs
- Interpret policies while analyzing applicant information, property and documentation
- Comprehensive understanding of credit underwriting guidelines
Requirements:
This role requires a wide variety of strengths and capabilities, including:
- Minimum 1 year experience in US Residential Mortgage in Pre UW/ File Set up with excellent knowledge of Income and Asset Guidelines
- Excellent customer service and written and verbal communication skills
- Detail oriented and excellent organizational skills
- Quick learner to keep up with the fast paced mortgage industry
- Able to prioritize multiple tasks and manage time
- Problem-solver with strong analytical skills
- Adheres to directives, procedures, and standards
- Ability to work in a paperless environment
- Computer proficiency including Microsoft Office Product Suite
- Candidates must be available to work outside of normal business hours when necessary
- Flexible to work in 24/7 process including night shifts and weekends
Walk-in Details:
Walk-in Date: 20th November 2024
Time: 10.00 AM – 1.00 PM
Venue Details:
Mphasis 1b block 4th floor, DLF IT Park,
Mount Poonamalle round Manapakam,
Ramapuram, Chennai 600089.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
