Company Name: Mphasis
Job Role: Customer Service Associate
Experience: 1 – 6 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Bangalore, Pune
Salary: Best in Industry
Job Description:
Eligibility Criteria:
- Min. 1 Year of relevant US Mortgage Origination Experience required – Loan setup, Income calculation, Asset management, PAR exp. will be an added advantage.
- Loan Origination/ Processing/ Set-up/ Servicing/ Closing also can be considered
Should be flexible with 24*7 shifts – Rotational offs. - Immediate joining or maximum within 20 days.
- Transport facility available.
- Candidate should be willing to RELOCATE (Mandate)
- Work Location – Bangalore (Work From Office)
Essential Job Functions:
- Verify loan quality as per US requirements and lender guidelines and set up the loan for UW
- Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm
- Review and analyze all necessary documentation, including borrower docs and third-party docs
- Interpret policies while analyzing applicant information, property and documentation
- Comprehensive understanding of credit underwriting guidelines
Requirements:
This role requires a wide variety of strengths and capabilities, including:
- Minimum 1 year experience in US Residential Mortgage in Pre UW/ File Set up with excellent knowledge of Income and Asset Guidelines
- Excellent customer service and written and verbal communication skills
- Detail oriented and excellent organizational skills
- Quick learner to keep up with the fast paced mortgage industry
- Able to prioritize multiple tasks and manage time
- Problem-solver with strong analytical skills
- Adheres to directives, procedures, and standards
- Ability to work in a paperless environment
- Computer proficiency including Microsoft Office Product Suite
- Candidates must be available to work outside of normal business hours when necessary
- Flexible to work in 24/7 process including night shifts and weekends
Walk-in Details:
Walk-in Date: 20th November 2024
Time: 10.00 AM – 1.00 PM
Venue Details:
Mphasis 1b block 4th floor, DLF IT Park,
Mount Poonamalle round Manapakam,
Ramapuram, Chennai 600089.
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