Tech Mahindra is conducting a walk-in drive for freshers/exp as Technical Support Associate positions in the Hyderabad location. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.

Company Name: Tech Mahindra

Job Role: Technical Support Associate

Experience: 0 – 5 Years

Qualification: 12th / Any Graduate

Job Type: Full Time

Job Location: Hyderabad

Salary: Rs.3,00,000/- to Rs.5,50,000/-

Job Description:

We are looking for enthusiastic candidates to join our Technical Support International Voice (Service Desk) team. The role involves handling customer queries, providing timely solutions, and maintaining excellent service quality.

Key Responsibilities:

• Technical Support (L1/L2)
• Respond to customer queries via calls/emails.
• Troubleshoot and resolve technical issues.
• Maintain proper documentation of incidents.
• Ensure customer satisfaction with prompt service.
• Service Desk Operations
• ITSM Tools (ServiceNow, BMC Remedy, HPSM, CA Service Desk)
• Active Directory (User Management, Password Reset, Account Unlock)
• Microsoft Office & O365 Support (Outlook, Excel, Teams)
• Windows OS (7/8/10) & Desktop Troubleshooting
• VPN / Citrix / Exchange Support
• Hardware & Network Troubleshooting (LAN, Printers, Devices)
• Remote Troubleshooting (Desktop, Laptop, Mobile, Printers)
• Antivirus, Patch Management, SCCM basics
• Voice / Email / Chat (Excellent Communication Skills) Knowledge of ITIL Processes

Requirements:

• Fresher (NO PURSUING)
• 0- 5 years experience in technical support only into International voice
• Excellent communication skills in English.
• Willingness to work in rotational shifts.(Night shifts) 24/7
• work from office
• Work location – Bahadurpally
• Immediate joiner
• Basic knowledge of Technical issues

Perks/Benefits:

• Training and career growth opportunities
• Friendly work environment

Walk-in Details:

Candidates should carry their Resume and Aadhar card with them and please do mention the HR Marina & Bhagya on top of your resume while coming.

Note : Please do not walk in on festive dates.

Walk-in Details:

Walk-in Date: 13th to 17th Oct 2025

Time: 11.00 AM – 1.30 PM

Interview Address:

Tech Mahindra,
Technology Centre,
Survey No. 62/1 A,
Qutubullapur Mandal,
Bahadurpally, RR Dist, Hyderabad

Contact – Bhagya

About Tech Mahindra:

Tech Mahindra is a leading Indian multinational technology company specializing in IT services and consulting. Established in 1986 as a joint venture between Mahindra & Mahindra and BT Group, it operates under the umbrella of the Mahindra Group and is headquartered in Pune, Maharashtra. As of March 2025, Tech Mahindra employs over 148,000 professionals across more than 90 countries, serving over 1,100 global clients