Tech Mahindra is conducting a walk-in drive for Freshers/Exp as Customer Service Associate Positions in Mumbai, Navi Mumbai (Work From Home) Locations. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: Tech Mahindra

Job Role: Customer Service Associate

Experience: 0 – 5 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Mumbai, Navi Mumbai ( Work From Home)

Salary: Rs.2,50,000/- to Rs.3,25,000/-

Job Description:

Virtual Interview @ Tech Mahindra || 5 Days Working || Work from Home

Work from Home with occasional visits to office location

Eligibility Criteria:

• Graduation preferred.
• Good English communication skills (both written and verbal).
• Candidates from Mumbai location will be preferred.
• Willingness to visit the office occasionally as per business requirements.

Mandatory System requirements:

Windows 10 Laptop with good internet connectivity preferably Wifi and a power Backup.

Salary Structure:

• Freshers: 19,000 in-hand. CTC- 21K
• Experienced: 24,000 in-hand. CTC-26k

Work Shifts:

10 hours per shift (9 am to 9 pm any )

Job Details:

We are hiring enthusiastic and customer-focused individuals for a blended process role. The candidate will handle both voice and non-voice interactions to provide excellent customer support.

Key Responsibilities:

• Handle inbound and outbound customer calls professionally.
• Address and resolve customer queries, issues, and concerns with empathy and accuracy.
• Provide product/service information and support.
• Maintain detailed records of customer interactions.
• Work effectively in a fast-paced, rotational shift environment.

Skills and Qualifications:

• Excellent verbal communication skills in English (additional languages are a plus).
• Strong problem-solving and active listening skills.
• Ability to work flexible shifts, including weekends and holidays.
• A customer-centric attitude and willingness to go the extra mile.

Why Join Us?

• Competitive salary and incentives.
• A positive, supportive work environment.
• Growth and learning opportunities.
• If you have a passion for delivering excellent customer service and thrive in a dynamic setting, get your interview scheduled by contacting below mentioned recruiters

Immediate joiners Preferred:

Contact us immediately at

HR Jagriti Tiwari @ 8299678990 or Whatsapp your resume on the same number

HR Sejal Khanna @ 9654353415 or Whatsapp your resume on the same number

Work Location post selection will be as mentioned below

Walk-in Details:

Walk-in Date: 14th to 16th Oct 2025

Time: 10.00 AM to 4.00 PM

Interview Details:

Tech Mahindra,
Reliance Corporate Bank,
Thane – Belapur Road,
MIDC Industrial Area, Ghansoli,
Navi Mumbai, Maharashtra 400701.

Contact Person: Deepanshi Sharma ( 9205181988 )

About Genpact Company:

Tech Mahindra is a leading Indian multinational technology company specializing in IT services and consulting. Established in 1986 as a joint venture between Mahindra & Mahindra and BT Group, it operates under the umbrella of the Mahindra Group and is headquartered in Pune, Maharashtra. As of March 2025, Tech Mahindra employs over 148,000 professionals across more than 90 countries, serving over 1,100 global clients