Sutherland is conducting a walk-in drive for Freshers/Exp as Specialist Positions in Work From Home Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Sutherland
Job Role: Specialist
Experience: 0 – 4 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Remote
Salary: Rs.3,00,000/- to Rs.3,50,000/-
| Work From Home Jobs | ||
|---|---|---|
| Data Entry | Rs.50,000/- Monthly | Apply Here |
| Technical Associate | Best in Industry | Apply Here |
Job Description:
- Review open accounts from the daily Ageing report
- Monitor and maintain the assigned accounts – Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations
- Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements
- Monitor customer payments activity to ensure receivables are collected in a timely manner
- Ensure timely escalation in case of non-payment or no response
- Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner
- Identify issues attributing to account delinquency and discuss them with customers and escalate with client
- Assists with the cleanup of UC’s (unapplied credits), short paid invoices
- Send Dunning letter to customers to make the payment of delinquent accounts
- Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis
- Update Daily/Weekly trackers and perform self-quality check
- Adherence to Control and Compliance
- Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any
- Follow and update the Standard Operating Procedure (SOP)
- Active participation in Learning & Developments
Perks:
- Work From Home
- Flexible environment
- Career growth and learning opportunities
- Exposure to international processes
If interested, please share your resume or reach out directly:
Email: Abinaya.Manoharan@Sutherlandglobal.com
Contact: 9791385843
Apply Mode: Walk-in
Walk-in Details:
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Walk-in Date: 25th Sept 2025
Time: 12.00 PM – 6.30 PM
Interview Address:
A1 Block,
Ground floor Shriram Gateway,
Perungulathur Chennai.
Contact – Abinaya Manoharan ( 9791385843 )
About Sutherland:
Sutherland is a global provider of digital transformation and business process services, specializing in delivering exceptional customer and employee experiences through the integration of human expertise and advanced technologies.
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