SBI Card is conducting a walk-in drive for Freshers/Exp as Customer Support Associate Positions in Mumbai Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: SBI Card
Job Role: Customer Support Associate
Experience: 0 – 5 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Mumbai
Salary: Rs.3,00,000/- to Rs.4,00,000/-
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Job Description:
We have urgent openings in Customer Support Group.
- Should have good verbal and written communication skills.
- Basic knowledge on broking industry.
- Education : Minimum Graduation.
- Experience : 0 to 5 years (Freshers are welcome)
- Age : Below 30 years.
Interested candidates can share their resumes on owais.pathan@sbicapsec.com
- Resolving the client queries within the defined timeframe.
- To resolve customer queries over phone and/or email
- Strong verbal and written communication skills which includes (Fluency & Coherence, Grammatical ability, Pronunciation & Interactive Communication)
- Basic Computer knowledge is required.
- Possess good organizational and time management skills
- Display strong initiative in resolving issues of customers
- Exhibit strong teamwork
Walk-in Details:
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Walk-in Date: 18th to 21st Feb 2026
Time: 10.00 AM – 2.00 PM
Interview Address:
SBI Cap Securities,
Voltas House, A Block Shed,
Ground Floor, TB Kadam Marg,
Chinchpokli, Mumbai 400033
Contact – Owais Pathan
About SBI Card:
SBI Card, officially known as SBI Cards and Payment Services Limited, is a leading credit card issuer in India and a subsidiary of State Bank of India. It offers a wide range of credit cards to individuals and businesses, including co-branded options and cards focused on specific spending categories. SBI Card is the second largest credit card issuer in India.
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!

