Company Name: TATA Communications

Job Role: Engineer

Experience: 3 – 8 Years

Qualification: BE/B.Tech

Job Type: Full Time

Job Location: Chennai, Ambattur

Salary: Best in Industry

Job Description:

The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

Responsibilities

• CCNA Certification is Mandatory
• Assist / coordinate updates and backup activities
• Analyze audits, and follow-up with corrective action
• Provide technical support and guidance to Field Engineers.
• Act as first level technical support for problems raised in the field
• Co-ordinate with other departments and field operations
• Attend to technical complaints escalated by customer operations
• Generate network performance reports
• Maintain traffic / availability reports on a daily basis
• Review network problems and their resolutions
• Coordinate with OLO for resolution of link failures
• Coordinate with 3rd party vendors for resolution of hardware failures

Desired Skill sets

• Working experience in 24-7 NOC operations
• Understanding of NOC operations, basics of networking
• Troubleshoot config issues in IP protocols like BGP, OSPF, MPLS, HSRP, VRRP, VLAN, etc.
• Troubleshoot complex call routing issues in Call Manager, Voice Gateways, PBX & SBC.
• Analysis the call flow and network quality issues
• Knowledge on SDH, DWDM, Carrier Ethernet Products from multiple vendors and different EMS/NMS tools
• Reporting Skills- collate the data and study it for meaningful analysis.
• Experience using network diagnosis and packet analysis tools.
• Able to effectively prioritize tasks in a high-pressure environment

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 4th July 2025

Time: 2.00 PM – 5.00 PM

Venue Details:

Tata Communications Transformation Services Ltd,
Karuna Conquest IT Park,
Sai Nagar, Ambattur Industrial Estate,
Chennai, Tamil Nadu 600058

Contact – Sneha Lakshmi ( 9176772470 ).

About TATA Communications:

Tata Communications is a global digital ecosystem enabler and a leading provider of telecommunications and digital solutions. It offers a wide range of services, including network, cloud, mobility, and collaboration solutions, to multinational corporations and service providers worldwide. The company has a vast global network, including one of the largest submarine cable networks, and is a key player in emerging markets.