Job description
Greetings From TCS!
Currently we have few open positions for the role of Citizen Service Executive at Vazhuthacaud, Trivandrum Passport Seva Kendra.
Eligibility criteria :
1. Candidate should have Minimum 2 years of experience in Data Processing\Data Entry.
2. Required Qualification – BA, BBA, BBM, B.Com, B.Sc., BCA .
3. Good communication and interpersonal skills
4. Good customer handling skills
5. Proficient in English and Malayalam
6. Computer savvy and good keyboard skills with accuracy
7. Full-time courses only can be considered.
8. Not more than 2 years gap during education or employment in total
Candidates who have attended TCS interviews in the last 6 months need not apply.
This is a non-technical requirement hence candidates from technical backgrounds don’t need to apply (i.e., BE, B.Tech, M.Tech & MCA candidates need not to apply).
Mandatory Documents to be carried for the walk-in :
1. Resume
2. One Photograph (Passport Size)
3. Address proof and ID Proof (Pan Card Mandatory)
4. All Educational Mark-sheets and certificates.
5. All Previous and current employment related documents
Walk-in Schedule :
Interview Dates : 05-Oct-2026 to 23-Oct-2026 (Except Saturday & Sunday)
Timings : 10:00AM to 04:00 PM
Venue :
Passport Seva Kendra
Ground Floor Carmel Towers, Vazhuthacaud, Trivandrum -695014
Contact Person: Citizen Service Manager
Thanks & Regards
Dilip Kumar
dilip.kumar3@tcs.com
9388539521
HR Support
Role: Non Voice – Other
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full Time, Temporary/Contractual
Role Category: Non Voice
Education
UG: B.Com in Any Specialization, B.A – Bachelor of Arts in Any Specialization, B.Sc in Any Specialization, B.B.A. / B.M.S. in Any Specialization, B.C.A. in Any Specialization
Key Skills
Skills highlighted with ‘‘ are preferred key skills
Customer Service
Customer Support, Non Voice Process, Document Verification, Data Entry
Time and Venue
20th October – 23 October , 10.00 AM – 4.00 PM
Passport Seva Kendra, Ground Floor Carmel Towers, Vazhuthacaud, Trivandrum -695014
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
