Job description
Job Opening: Customer Support Associate (Voice Process Hindi & English)
We are currently hiring for our Voice Process (Hindi + English) with 100% Work from Office.
Designation Customer Support Associate Job Role
Resolve customer queries via voice calls
Job Details
Contractual role till 3Month
Fixed salary
Eligibility Criteria
Minimum education: Higher Secondary (12th Pass)
Minimum 1years on paper BPO experience (with documents)
Freshers can also apply
Work Details
Work timing: 9 am to 9 pm Shift Window (Training may takes place at night)
10 hours staff timing & 9 hours production
5 working days with 2 rotational weekly offs
Maximum age limit: 40 years
Skills Required
Excellent verbal communication skills in English and Hindi
No major MTI (Mother Tongue Influence) for voice process
Interview Process
HR Round
Typing Test (Minimum 30 WPM / 90% accuracy)
Final round
Compensation
Experienced Candidates: 14 k in-hand (approx.) CTC- (2,30,530)
Freshers: 12.5K in-hand (approx.) CTC- (2,05,830)
Documents Required
Aadhaar Card (with complete Date of Birth) Mandatory
E-Aadhaar Mandatory
PAN card Mandatory
Educational documents (mark sheets & certificates)
For experienced candidates:
UAN card
Experience Letter
Offer Letter
Last 3 months’ payslips
Office Address
Action Area 2 Dlf2 Rajarhat Newtown Kolkata 700156.
Bring hardcopy of resume and Aadhar and rest documents in softcopy
Contact Person: Nabanita Chakraborty (6291055422)
Role: Voice / Blended – Other
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Temporary/Contractual
Role Category: Voice / Blended
Education
UG: Graduation Not Required
Key Skills
Skills highlighted with ‘‘ are preferred key skills
English, Communication Skills, Fluent English, Hindi
Time and Venue
29 August – 19th September , 10.30 AM – 3.00 PM
Action Area II, Rajarhat, New Town, Kolkata-700156, Tower C, 1st Floor.
Contact – Nabanita Chakraborty ( 6291055422 )
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
