Job description
Job Opening Customer Support Voice Process (Multilingual)
Role Overview
Process: Domestic Voice Customer Support
Work Schedule: 5 days working
Week Offs: 2 rotational week offs
Shift: Rotational shifts
Joining: Immediate
Age Limit: Below 32 years
Language Requirement
Malayalam
Tamil
Kannada
Telugu
Marathi
Hindi
Eligibility Criteria
Qualification: 10+2 or Graduate (pursuing candidates not eligible)
Experience: Freshers and experienced candidates are welcome
Communication: Strong fluency in one regional language; basic English will be an added advantage
Key Responsibilities
Handle inbound and outbound customer calls with professionalism.
Provide accurate information and resolve customer queries.
Maintain service quality and adhere to process guidelines.
Ensure customer satisfaction through effective communication.
WalkIn Details
Timings: 9:00 AM to 12:00 PM
Venue: Tech Mahindra- Pranava One 5th Floor ,Beside of Irrum Manzil Metro Station
POC:
Garima- rg001152428@techmahindra.com
Srivani- Kamant.Srivani1@TechMahindra.com
Role: Voice / Blended – Other
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Graduation Not Required
Key Skills
Skills highlighted with ‘‘ are preferred key skills
Malayalam, Tamil, Telugu, Kannada
Inbound Process, Inbound Customer Service, Customer Service, Voice Process, Outbound Process, Customer Support, Domestic Voice Process, Domestic Voice, Telecalling, Domestic BPO, Customer Care, Domestic Calling, Customer Handling, Domestic Process
Time and Venue
19th September – 30 September , 9.30 AM – 12.00 PM
Tech Mahindra- Pranava One 5th Floor ,Beside Irrum Manzil Metro Station
Contact – Garima
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
