Job description
MEGA WALK-IN DRIVE VOICE, SEMI-VOICE AND CHAT PROCESS (Healthcare & ECommerce)
ECommerce Chat Process
Experience: Minimum 1 year of prior experience in chat support (mandatory)
Qualification: 10+2 or Graduate (Apart from requested languages no other languages & pursuing candidates not eligible)
Work Schedule: 5 days working, 2 rotational week offs
Shift: Day shift
Language Requirement: English (mandatory)
ECommerce Voice & Mail Process
Eligibility: Freshers and experienced candidates may apply
Qualification: 10+2 or Graduate
Work Schedule: 5 days working, 2 rotational week offs
Shift: Day shift
Language Requirement: Strong fluency in English and Hindi
Healthcare Voice Process
Eligibility: Freshers and experienced candidates may apply
Qualification: 10+2 or Graduate (Apart from requested languages no other languages & pursuing candidates not eligible)
Work Schedule: 5 days working, 2 rotational week offs
Shift: Rotational Shifts
Language Requirement: Strong fluency in English and at least one of the following regional languages: Bengali, Assamese, Hindi, Kannada, Gujarati, Marathi
Age Criteria: Applicants must be between 18 and 25 years of age.
Walk- In Location: Tech Mahindra, Electronic City Phase 2, Konappana Agrahara, Bangalore – 560100
SPOC: vdhana.sekhar@techmahindra.com
Role: Bilingual / Multilingual Support – Voice / Blended
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Graduation Not Required
Key Skills
Skills highlighted with ‘‘ are preferred key skills
escalation handling, Assamese, Hindi Speaking, Bengali, Customer Handling
Email Etiquette, Customer Service, Fluent English, Pressure Handling, Convincing Power, Leadership Skills, Chat Process, Communication Skills, Customer Support, Spoken English, Written Communication
Time and Venue
18th October – 19th October , 10.00 AM – 2.00 PM
Tech Mahindra Ltd. – Plot No. 45 – 47, KIADB Industrial Area, Phase 2, Electronic City, Bangalore – 560100, Bangalore
Contact – V Dhana Sekhar ( 6309308702 )
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
