Job description
Tech Mahindra is hiring for Associate Customer Support Role(Chat Process)
Designation:
Associate Customer Support
Have to resolve customers query through chat
Job Profile:
Mandatory Criteria:
Min 10+2 or 3 years diploma
Fresher & experienced both can apply
Good verbal and written communication skill in English
Customer orientation.
Ready to work in 24/7 Shifts
No planned leave for upcoming 3 month after joining
9 hour of the day, 8hrs work and 1 hour break
Should have a typing speed of 30 WPM with 90% accuracy
Interview Structure:
Salary upto 2.42 LPA
Interview Structure:
HR round – General check.
Online Assessment
Typing Test
OPS round
Versant Test
Documents Required:
Education Mark sheets
Aadhar Card
Pan Card
Location details for Walkin interview: Tower 1 Survey No 44, Tech Mahindra Campus, C/o, Road, Near Bullaiah College, Satyam Junction, Resapuvanipalem, Dwaraka Nagar, Visakhapatnam, Andhra Pradesh 530013
Contact HR Team Mail your updated cv at CM001112641@TechMahindra.com
Monika – 8019992350/6302465885
Role: Customer Success, Service & Operations – Other
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations – Other
Education
UG: Graduation Not Required
Key Skills
Skills highlighted with ‘‘ are preferred key skills
Chat Support
BPO, Non Voice Process, Chat Process
Time and Venue
16th September – 19th September , 11.00 AM – 3.00 PM
Tower 1 Survey No 44, Tech Mahindra Campus, C/o, Road, Near Bullaiah College, Satyam Junction, Resapuvanipalem, Dwaraka Nagar, Visakhapatnam, Andhra Pradesh 530013
Contact – Monika ( 6302426036 )
About company
Tech Mahindra is an Indian multinational information technology services and consulting company. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. Tech Mahindra is a US$6.0 billion company[6][7] with over 158,000 employees across 90 countries.[4] The company was ranked #5 in India’s IT firms and overall #47 on Fortune India 500 list for 2019
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
