Job Description:
Tech Mahindra is hiring for Voice Process Executives. We are looking for candidates with strong communication skills who are fluent in English along with any one of the following languages: Tamil, Malayalam, Kannada, or Telugu.
Roles and Responsibilities:
Handle inbound and outbound customer calls professionally
Communicate clearly with customers in regional languages and English
Resolve customer queries effectively
Maintain good phone etiquette and customer satisfaction
Update call details in the system
Stay updated with process knowledge and daily updates
Follow shift timings, schedules, and maintain punctuality
Eligibility Criteria:
Graduation is mandatory
Excellent communication and interpersonal skills
Fluency in English + any regional language (Tamil / Kannada / Malayalam / Telugu)
Freshers and experienced candidates can apply
Work Details:
5 working days with 2 rotational week offs
Total login hours: 10 hours/day
Production hours: 9 hours/day
Salary Details:
negotiable
Employment Type: Permanent
Selection Process:
Language Assessment
HR Round
Final Discussion
Address:
Regimental Bazaar, Shivaji Nagar, Secunderabad 500003
Location: https://share.google/h0MgDGvlRu3SNbcnr
Contact Details:
Latha Bai
Email: Latha.Bai@TechMahindra.com
Phone: 7673926515
Note: Immediate joiners are preferred.
Role: Customer Retention – Voice / Blended
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Graduation Not Required
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
Inbound
Customer CareVoice
Time and Venue
23 June – 23 July , 9.30 AM – 2.30 PM
Address: plot no 53/a, Ohri Towers, 1-154, Sebastian Road, Near Clock Tower, Secunderabad, Telangana 500003
Contact – Latha ( 7673926515 )
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Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
