Company Name: TESCO
Job Role: Technical Support Officer
Experience: 0 – 3 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Bangalore
Salary: Rs.3,00,000/- to Rs.5,00,000/-
Job Description:
We are looking for Graduate freshers with strong technical skills and excellent communication abilities to join our team as Technical Support Associates. If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you!
Key Responsibilities:
- Provide technical support and troubleshoot Microsoft product-related queries (Windows OS, Office Suite, etc.)
- Resolve issues related to software installation, system configuration, and performance
- Deliver excellent customer service by communicating effectively and addressing client concerns professionally
- Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps
- Log and document all technical issues in ticketing systems and escalate complex issues when necessary
- Provide step-by-step instructions to customers to resolve technical problems
- Ensure a high level of customer satisfaction through timely issue resolution
Skills & Qualifications:
- Graduate in any discipline (freshers are welcome)
- Strong knowledge of Microsoft technologies (Windows, Office, etc.)
- Excellent oral and written communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving and troubleshooting abilities
- Willingness to work in shifts
Why Join Us?
- Competitive salary package
- Growth opportunities within the company
- Training and development programs
- A supportive and collaborative work environment
You can call us /whatsapp and book your interview slots
chethana :7829336034 / Deepa : 9380300644 / Sheez :7829336202
Apply Mode: Walk-in
Walk-in Details:
Walk-in Date: 16th to 19th April 2025
Time: 11.00 AM – 4.00 PM
Venue Details:
No.8, 2nd Floor,
Samsung Plaza, Outer Ring Rd,
Next To Vodafone, BTM 2nd Stage,
Bengaluru, Karnataka 560076.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
