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Wipro Mega Interviews for Freshers – Direct Walk-in Interviews for Freshers in Wipro – Careers in Wipro

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Company Name: Wipro

Job Role: Analyst

Experience: 1 – 4 Years

Qualification: Any Graduate – BA, B.Com, B.Sc, Any technical, MA, M.Com, part time MBA, PGDM

Job Type: Full Time

Job Location: Navi Mumbai, Mumbai

Salary: Best in Industry

Job Description:

  • Excellent communication skills are mandatory.
  • Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
  • Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
  • Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
  • Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
  • Follow standard processes and procedures to resolve all client queries.
  • Resolve client queries as per the SLAs defined in the contract.
  • Maintain logs and records of all customer queries as per the standard procedures and guidelines.

*Mandatory to carry Hard Copy of Resume and Original Adhar or Pan card while coming for Interview in office*

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 15th November 2024

Time: 12.00 PM – 1.30 PM

Venue Details:

Raheja Mind Space East Tower No 7,
Opp, Airoli Railways Station Airoli
Navi Mumbai.

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