Wipro is conducting a walk-in drive for freshers/exp as Process Associate positions in Noida location. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.

Company Name: Wipro

Job Role: Process Associate

Experience: 0 – 2 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Noida

Salary: Rs.1,25,000/- to Rs.3,25,000/-

Job Description:

Role & responsibilities

• Ensure timely and accurate service delivery at defined productivity levels
• Build client & domain knowledge to be able to deliver a resolution on the first conversation
• Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort
• To strive to create a healthy and fun filled Environment in the team
• Display interpersonal skills in handling the day-to-day operations on the floor
• Adhere to Customer Service Attendance & Accountability policies
• Execute issue /query resolution and ensure proper documentation & follow-up
• Maintain Internal & Client level delivery quality on calls, chats & email conversations
• Identify, share and support operational improvements

Preferred candidate profile

• Very Good written & spoken communication skills
• Should be flexible to work in rotational shifts in 24*5 work environment
• Proficient in computer usage and Basic knowledge on MS Office
• Pro-active & Positive Attitude
• Ability to Work efficiently and effectively in a team
• Excellent Customer facing Skills and Ability to build Rapport
• Should have the ability to escalate issues with a view to bringing about a win-win resolution

Education Eligibility:

• Graduates in B.com, BBA, BA, BCA, B.Sc. and 3-year degree courses except Stats, Maths and Eco Hons, Freshers and candidates with relevant BPO experience eligible (Maximum 2.5 years of relevant experience can be considered.)
• Full-time MBA, BE, B Tech graduates with minimum 6 months of relevant experience can apply.
• No B.tech and MBA freshers are eligilble
• Required excellent communication skills
• Both Side cabs
• Pancard and aadhar card is mandate
• Night shifts

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 18th March 2026

Time: 12.00 PM to 2.30 PM

Interview Address:

Tower A, Tech Boulevard,
Plot No 6, Sector 127,
Noida, Uttar Pradesh 201301, India.

Contact – Meghna sharma

About Wipro:

Wipro Ltd. is a global IT, consulting, and business process services company. It was founded in 1945 as Western India Vegetable Products Limited and has since diversified into the IT sector. Today, Wipro is a multinational corporation with operations in over 65 countries and over 230,000 employees.