HCLTech is conducting a walk-in drive for Freshers as Customer Support Executive Positions in Noida Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: HCLTech
Job Role: Customer Support Executive
Experience: 0 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Noida
Salary: Best in Industry
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Job Description:
Customer Service Executive Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US customers.
Work Experience & Qualification criteria:
- Excellent communication skills – both verbal and written – with a professional telephone etiquette
- Helpful, empathetic, and enthusiastic about customer service
- Freshers in US Inbound calling preferably in Banking domain
Job Description
- Answer all inbound queries as per call flow procedure.
- Adherence to process to ensure high quality and customer service.
- Follow escalation procedures for issues uncontrollable at agent level First call resolution.
- Break schedule adherence.
- Involvement in motivational activities, implementing feedback given during monitoring sessions.
- Updating various logs like escalation log, complaint tracker etc.
- Ensuring data security – proprietary data of customers
Apply Mode: Walk-in
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Walk-in Details:
Walk-in Date: 27th to 29th Aug 2025
Time: 10.30 AM – 4.00 PM
Interview Address:
HCL Technologies,
A- 8 & 9, Block A, Sector 60,
Noida, Uttar Pradesh 201301.
nearest metro Sector 59 Noida
Contact – Urmika Shah Mehta
About HCLTech:
HCL Technologies Limited, commonly known as HCLTech, is a leading Indian multinational IT services and consulting company headquartered in Noida, Uttar Pradesh. Founded in 1976 by Shiv Nadar, HCLTech was spun off from HCL Enterprise in 1991 to focus on software and technology services.
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
