Cognizant is conducting a walk-in drive for freshers/exp as Customer Support Associate positions in Hyderabad Location. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.
Company Name: Cognizant
Job Role: Customer Support Associate
Experience: 0 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Hyderabad
Salary: Best in Industry
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Job Description:
Roles and Responsibilities
- Provide customer support through phone calls, emails, or chats to resolve customer queries and concerns.
- Handle international voice process calls with excellent communication skills in Hindi and English.
- Work on a rotational shift schedule
- Participate in training sessions to improve product knowledge and soft skills development.
- Collaborate with team members to achieve daily targets and goals.
Desired Candidate Profile
- 0-11 month of experience in BPO/Call Centre industry & excellent Communication skills in (English & Hindi)
- Strong proficiency in Hindi & English Voice Processing for effective communication with customers.
- Ability to work flexible shifts including nigh shift. Rotational Shift time and rotational week off as per BU Requirements.
- Willingness to learn new technologies and adapt quickly to changing processes.
- WFO- 5 days and 2 week off.
Apply Mode: Walk-in
Walk-in Details:
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Walk-in Date: 11th Sept 2025
Time: 9.30 AM to 12.00 PM
Interview Address:
Cognizant Office,
GAR Infobahn Tower 5,
Ground Floor, Shanthinagar Rd,
Kokapet, Hyderabad, Telangana 500075.
About Cognizant:
Cognizant Technology Solutions is a leading global IT services and consulting firm headquartered in Teaneck, New Jersey, USA. Originally founded in 1994 in Chennai, India, as an in-house technology unit of Dun & Bradstreet, it became an independent entity in 1996 and went public in 1998. The company is listed on NASDAQ under the ticker symbol CTSH and is a component of the NASDAQ-100 and S&P 500 indices .
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
