Wipro is conducting a walk-in drive for freshers/exp as Customer Support Associate positions in Kolkata location. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.
Company Name: Wipro
Job Role: Customer Support Associate
Experience: 0 – 1 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Kolkata
Salary: Best in Industry
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Job Description:
Roles and Responsibilities
- Provide customer support through email, chat, and non-voice processes to resolve customer queries and concerns.
- Handle international customers’ emails, chats, and non-voice requests with professionalism and efficiency.
- Utilize strong English typing skills (minimum 40 wpm) to process customer interactions accurately and quickly.
- Maintain a high level of accuracy in processing emails, chats, and other forms of communication.
- Collaborate with internal teams to resolve complex issues or escalate matters when necessary.
Eligibility criteria:
- HSC pass are welcome for the interview
- Graduation- Only non tech background candidates are eligible(No MBA,BSc IT, BTECH,BCA)
- Decent communication skills in English is required
- Should be comfortable in night shifts, 24*7 rotational environment
- Candidates pursuing regular courses are not eligible for the walk-in drive
- Candidate staying with 25kms from Kolkata office are eligible to come for the walk-in drive
Things to carry:
- Carry your CVs (Write ‘HR Pankaj-LPT’ on top of your CV)
- Carry your Original Aadhar card
- Candidates have to enter from Wipro Gate no 2
Apply Mode: Walk-in
Walk-in Details:
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Walk-in Date: 6th to 8th Oct 2025
Time: 11.00 AM to 12.30 PM
Interview Address:
Kolkata Development Center (KDC1),
Wipro Limited,
Plot no 1, 7, 8 & 9,
Block DM Sector V Salt Lake,
Kolkata – 700091.
Contact – Pankaj Gupta
About Wipro:
Wipro Ltd. is a global IT, consulting, and business process services company. It was founded in 1945 as Western India Vegetable Products Limited and has since diversified into the IT sector. Today, Wipro is a multinational corporation with operations in over 65 countries and over 230,000 employees.
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
