Infosys is conducting a walk-in drive for Freshers/Exp as Process Executive Positions in Bangalore Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: Infosys

Job Role: Process Executive

Experience: 1 – 4 Years

Qualification: B.Com/ BBA/ MBA/ M.Com

Job Type: Full Time

Job Location: Bangalore

Salary: Best in Industry

Job Description:

The SMB Merchant Operations Specialist supports routine research and exception management functions for Small and Medium Business (SMB) merchant portfolios. This role ensures accurate transaction processing and resolution of customer-initiated requests, while maintaining compliance and operational efficiency.

Key Responsibilities:

Research & Resolution:

• Investigate and resolve customer-initiated requests such as missing payments, out-of-balance issues, and reconciliation discrepancies.
• Assist in correcting transaction rejections and errors.

Transaction & Adjustment Processing:

• Handle ACH returns and related exceptions.
• Process monetary adjustments to client accounts accurately and timely.
• Re-key transactions and perform batch uploads when applicable.

Operational Support:

• Maintain accurate documentation for all adjustments and corrections.
• Collaborate with internal teams to ensure smooth resolution of issues.
• Respond to inquiries and provide status updates to stakeholders.

Compliance & Accuracy:

• Ensure adherence to company policies and regulatory requirements.
• Maintain confidentiality and integrity of financial data.

Qualifications:

Education:

Bachelors degree in Finance, Accounting, Business Administration, or equivalent experience.

Experience:

• 1-4 years in financial operations, payment processing, or merchant services.
• Familiarity with ACH processes and reconciliation activities.

Skills:

• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Proficiency in MS Office and financial systems.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

• Experience in SMB merchant portfolio management.
• Knowledge of transaction exception handling and batch processing.

Documents to Carry:

• Carry a printout your updated resume.
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

Mandatory to carry:

Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.

Pointers to note:

• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
• Original Government ID card is must for Security Clearance

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 30th December 2025

Time: 9.30 AM to 12.00 PM

Interview Address:

Infosys Limited,
No. 40/P-41/P, Building:68,
Gate: 2, Electronic City Phase- 2,
Industrial Area, Konappana Agrahara,
Bangalore 560100.
Landmark: In Between Sunik Industries and Tejas Networks.

About Infosys:

Infosys is a global leader in digital services and consulting, providing technology-enabled business solutions. Founded in 1981, the company has grown from a small startup to a major international player with over 300,000 employees and a presence in over 50 countries. Infosys focuses on helping clients with their digital transformation journey, offering services in areas like AI, cloud, and agile workflows.