HCLTech is conducting a walk-in drive for Freshers as Process Executive Positions in Chennai Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: HCLTech

Job Role: Process Executive

Experience: 2 – 5 Years

Qualification: BE/B.Tech

Job Type: Full Time

Job Location: Chennai

Salary: Best in Industry

Job Description:

Roles & Responsibility:

• Analyze recurring dispute trends and identify root causes.
• Collaborate with cross-functional teams to resolve medium-complexity disputes.
• Prepare and present dispute dashboards to stakeholders.
• Recommend process improvements to reduce dispute volume.
• Train new associates on dispute handling procedures.
  Ensure documentation is audit-ready and compliant.
• Monitor SLA adherence and flag delays.
• Support internal audits and compliance checks.
• Stakeholder Management Handle escalations and communicate with senior stakeholders.
• Advanced Reporting Build and interpret complex dispute metrics.
• Project Management Lead initiatives to reduce dispute cycle time.
• Compliance Expertise Navigate legal and regulatory frameworks.
• Mentorship Guide junior team members and review their work.
• Tool Proficiency Use ERP/CRM systems (e.g., SAP, Oracle) for dispute tracking.
• Change Management Support implementation of new policies or tools.
• Lead resolution of high-value or complex disputes.
• Act as a point of contact for escalations from analysts and associates.

Required Skills:

• Relevant Experience should be mandatory in OTC – DMS/ Dispute Management, Order management and Accounts receivables (Purchase order / Cash Application).
• Degree should be Mandatory (Minimum 15 Years of education mandatory).
• Work from Office.
• Flexible to work at night shifts (Strictly no Rotational or Regular shifts).
• Flexible to work from office (5 Days).

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 26th to 27th Dec 2025

Time: 10.00 AM – 1.00 PM

Interview Address:

HCLTech – ETA 2,
Sandhiya Infocity Near AGS
Chennai.

Contact – Suryapriya.T

About HCLTech:

HCL Technologies Limited, commonly known as HCLTech, is a leading Indian multinational IT services and consulting company headquartered in Noida, Uttar Pradesh. Founded in 1976 by Shiv Nadar, HCLTech was spun off from HCL Enterprise in 1991 to focus on software and technology services.