Firstsource is conducting a walk-in drive for Freshers/Exp as Customer Support Associate Positions in Bangalore Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Firstsource
Job Role: Customer Support Associate
Experience: 0 – 5 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Bangalore
Salary: Rs.2,50,000/- to Rs.4,00,000/-
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Job Description:
We are hiring Customer Support Executives to handle international customer interactions for UK-based processes. Candidates should have strong communication skills in English and a customer-first approach.
Key Responsibilities:
- Handle inbound and outbound calls for international customers
- Resolve customer queries efficiently and professionally
- Maintain accurate records of customer interactions
- Ensure high levels of customer satisfaction
Work Schedule:
- 24/7 rotational shifts (UK shifts)
- 2 rotational weekly offs
Eligibility Criteria:
- Fresher or candidates with international calling experience can apply
- Minimum qualification: 10th pass and above
- Excellent communication skills in English
- Willingness to work in rotational shifts
Salary:
19,000 to 27,000 take-home per month (after all deductions)
Skills Required:
- Strong verbal communication skills
- Customer-focused mindset
- Basic computer knowledge
- Ability to work under pressure
Walk-in Details:
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Walk-in Date: 30th Jan to 28th Feb 2026
Time: 11.30 AM – 3.30 PM
Interview Address:
First source,
2nd floor,
Brigade Tech Gardens,
Whitefield Road,
Kundalahalli Village Krishnarajapuram,
Hobli, Bengaluru, Karnataka 560037.
Contact Person: HR Antony
About Firstsource:
Firstsource Solutions Limited is a prominent Indian business process management (BPM) company headquartered in Mumbai, Maharashtra. Established in 2001 as ICICI InfoTech Upstream Ltd, it was later rebranded as Firstsource Solutions in 2006. The company became publicly listed on the Bombay Stock Exchange (BSE) and National Stock Exchange (NSE) in 2007
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!

