Infosys is conducting a walk-in drive for Freshers/Exp as Process Executive, Process Specialist Positions in Hyderabad Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Infosys
Job Role: Process Executive, Process Specialist
Experience: 1 – 7 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Hyderabad
Salary: Best in Industry
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Job Description:
Merchant Financial Services, Settlement Operations Support, TSYS application, Merchant Financial Services in Banking, Retail Banking operations, ACH, Disputes Chargeback, Exceptional Handling (Banking and Payments domain).
Key Responsibilities:
Client Support & Issue Resolution
- Respond to and resolve out-of-balance requests.
- Address adjustments, rejects, and missing payment issues.
- Investigate and resolve billing inquiries and research qualification issues.
Financial Analysis & Reporting
- Perform detailed analysis of funding and ACH-related files.
- Identify and report errors in merchant funding processes.
- Collaborate with internal teams to ensure timely resolution of discrepancies.
Process Management
- Maintain accurate documentation of all client interactions and resolutions.
- Ensure compliance with company policies and regulatory requirements.
- Contribute to process improvement initiatives to enhance operational efficiency.
Required Skills & Qualifications
- Bachelors degree in Finance, Business Administration, or related field (or equivalent experience).
- 2-7 years of experience in client operations, financial services, or similar roles.
- Strong analytical and problem-solving skills.
- Proficiency in MS Excel and other data analysis tools.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team in a high-volume environment.
Preferred Qualifications
- Experience with ACH processing and merchant funding.
- Knowledge of billing systems and reconciliation processes.
- Familiarity with financial compliance standards.
Documents to Carry:
- Carry a printout your updated resume.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)
Mandatory to carry:
Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.
Pointers to note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance
Apply Mode: Walk-in
Walk-in Details:
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Walk-in Date: 30th December 2025
Time: 9.00 AM to 1.00 PM
Interview Address:
Infosys Limited,
B10, MC Hall, STP Campus,
Hyderabad.
Landmark: Opposite ISB.
Contact – TA Team
About Infosys:
Infosys is a global leader in digital services and consulting, providing technology-enabled business solutions. Founded in 1981, the company has grown from a small startup to a major international player with over 300,000 employees and a presence in over 50 countries. Infosys focuses on helping clients with their digital transformation journey, offering services in areas like AI, cloud, and agile workflows.
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
