Infosys is conducting a walk-in drive for Freshers/Exp as Executive Positions in Bangalore Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: Infosys

Job Role: Executive

Experience: 0 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Bangalore

Salary: Best in Industry

Job Description: 

Role Summary:

Execute daytoday settlement balancing and routine exception handling across Direct and Indirect portfolios, ensuring accurate funding and timely closure of issues under maker checker controls.

Required Skills:

• Strong reconciliation mindset, Excel (vlookups/pivots), basic SQL preferred.
• Familiarity with ACH/NACHA, wire funding basics, and card brand settlement cycles.
• Clear written/verbal communication; disciplined with SOPs and maker checker protocols.

2. Merchant Tax Reporting:

Overview:

• These five JDs cover roles across the US Payment Merchant Taxation process. The scope spans three sub-modules:
• State Tax Levy Process intake and processing of IRS/state levy letters, merchant identification, 24-hour holds, collections, cheque requests, and accounting disbursements;
• Merchant Tax Reporting liaison with US customers and the IRS for Tax Identification Number (TIN/EIN) accuracy;
• Escheatment identification and reporting of unclaimed property to state treasuries as per state laws.

Role Summary:

Execute daily operations across State Tax Levy, Merchant Tax Reporting, and Escheatment with high accuracy and TAT adherence; maintain audit-ready documentation and follow maker checker controls.

Key Responsibilities:

• Open/log levy/IRS letters; identify merchant; check activity status; place 24-hour holds for active merchants.
• Calculate and initiate collections; raise cheque requests; coordinate with Accounting for disbursements.
• For inactive merchants, prepare and dispatch appropriate responses as per SOPs.
• Validate TIN/EIN against internal/IRS records; liaise with clients for corrections; update systems (Merchant Tax Reporting).
• Identify dormant/unclaimed assets; validate eligibility; prepare due diligence outreach; support state-wise reporting and remittance (Escheatment).
• Maintain evidence packs and audit trails; ensure data privacy and document retention standards.
• Meet daily SLA targets on productivity, TAT, and quality.

3. Chargeback & Dispute Management:

Role Summary:

Own end-to-end merchant dispute handling across Visa, Mastercard, American Express, and Discover, including chargeback, representment, pre-arbitration, and arbitration. Maximize recovery, ensure rule compliance, and deliver a strong merchant experience under network SLAs.

Required Qualifications:

• Merchant disputes & chargebacks across Visa, Mastercard, Amex, Discover.
• Practical exposure to VCR/MDR workflows and phases (chargeback representment pre-arb arbitration).
• Experience drafting reason-code-specific narratives and assembling CE.
• Hands-on with VROL, Mastercom/Claims Manager, Amex/Discover portals; CRM/ticketing tools.
• Strong analytical and written skills; ability to interpret payment data/logs to build a defensible case.
• High ownership, urgency, and resilience under tight deadlines; willingness to work US hours onsite (no hybrid/remote).

Documents to Carry:

• Carry a printout your updated resume.
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents needs to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree).

Mandatory to Carry:

Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.

Pointers to note:

• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
• Original Government ID card is must for Security Clearance

Regards,
Infosys BPM Recruitment team

Walk-in Details:

Walk-in Date: 15th April 2026

Time: 10.00 AM to 12.30 PM

Interview Address:

Infosys Limited,
E-City Phase-2, No. 40/P-41/P,
Gate: 2, Electronic City phase 2,
Industrial Area, Konappana Agrahara,
Bangalore 560100.
Landmark: In Between Sunik Industries and Tejas Networks.

Contact – TA Team

About Infosys:

Infosys is a global leader in digital services and consulting, providing technology-enabled business solutions. Founded in 1981, the company has grown from a small startup to a major international player with over 300,000 employees and a presence in over 50 countries. Infosys focuses on helping clients with their digital transformation journey, offering services in areas like AI, cloud, and agile workflows.