Infosys is conducting a walk-in drive for Freshers/Exp as Service Desk Positions in Pune, Bangalore Locations. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: Infosys

Job Role: Service Desk

Experience: 0 – 1 Years

Qualification: B.Com, MBA, M.Com

Job Type: Full Time

Job Location: Bangalore, Pune

Salary: Best in Industry

Job Description:

What You ll Be Doing:

• Provide top-notch support to global clients via calls and email
• Troubleshoot technical issues related to:
• VPN, Drivers, O365, Active Directory
• Operating systems & basic networking
• Microsoft Office and other productivity tools
• Work on ticketing tools such as ServiceNow, Remedy, or Control-M
• Own the issue, analyze, and provide efficient, timely resolutions
• Ensure every customer interaction adds value and leaves them satisfied

What We’re Looking For:

• Excellent communication skills both verbal and written
• Strong analytical and problem-solving ability
• Confidence in handling and resolving technical queries independently
• Willingness to work in a 24×7 environment (rotational US shifts)
• Comfortable with a Work From Office (WFO) setup in Pune

Non-Negotiables:

• Fluent English communication is a must
• 100% Work From Office no hybrid or remote option
• Comfortable with night/rotational shifts (US time zones)
• 2 months of training in Mysore Campus

How to register:

Step 1: Visit Infosys BPM – Career Page – Register profile – Allow with updated CV
Step 2: Will receive candidate ID on your registered email ID
Step 3: Mention the candidate ID in your CV(Mandatory)

Mandatory Documents to Carry

• Updated printout of your resume
• Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID)
• Laptops & cameras are not permitted due to security restrictions. Government ID is mandatory for entry into the campus.

Walk-in Details:

Walk-in Date: 18th April 2026

Time: 10.00 AM to 1.00 PM

Interview Address:

Infosys Hyderabad,
STP gate no. 2, Madhava Reddy colony,
Landmark: Opposite ISB college,
Interview building no.2 ground floor,
Hyderabad.

Contact – Srishti

About Infosys:

Infosys is a global leader in digital services and consulting, providing technology-enabled business solutions. Founded in 1981, the company has grown from a small startup to a major international player with over 300,000 employees and a presence in over 50 countries. Infosys focuses on helping clients with their digital transformation journey, offering services in areas like AI, cloud, and agile workflows.