Job description
Greetings from Sutherland! – Immediate Joiner
We are hiring candidates for non voice process
Process- Airlines Email process (Non Voice)
Location Mumbai
Work from Office
Salary- 18k – 22k in hand
6 months contract extension based on performance
2 rounds of interviews
Shifts- 7am to 4pm, 4:30pm- 2:30am
Candidates who are in Mumbai / Navi Mumbai Location.
Freshers or 1-2 years of experience.
Graduate freshers
Note: Interested Candidates can come for a walk-in for Interview and Mention “HR Alisha” on the top of your resume and also call on 9324485024
Location -Sutherland Global Services, 5th Floor, Liberty tower, Reliable park, Airoli, Navi Mumbai
Please Note :Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Role: Customer Success Associate
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success
Education
UG: Any Graduate
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
International BPO
Email Etiquette Email Support Fluent English Spoken English Excellent Communication in English Written Communication Non Voice Process Excellent Verbal and Written Communication Skills Email Writing airline Email Process
Time and Venue
9th July – 21st July , 3.00 PM – 5.30 PM
Address – Sutherland Global Services 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC Kalwa Industrial Estate, Thane – Belapur Rd, Airoli, Navi Mumbai, Maharashtra 400708
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!

