Job description
Tech Mahindra is Hiring Associate Customer Support || WFO Kolkata Job Profile: –
Handle customer queries via voice calls
Provide effective resolution to customer queries
Minimum qualification: 10+2
Freshers & experienced candidates can apply
Excellent verbal communication skills in English & Hindi
Customer-oriented approach
Ready to work in 24/7 shifts
Typing speed of 30 WPM with 90% accuracy
Cab facilities available (Odd hours)
Complete Work from Office
Immediate joiners preferred
Interview Structure: –
HR Round
Online Assessment
Typing Test
VETI / VWT Test
Operations Round
Payouts
TCTC: 210000 LPA to 275000 LPA
100% fixed salary
Documents Required:-
Updated CV
Educational Mark Sheets
Aadhaar Card
PAN Card
Walk-in Interview Location:-Tech Mahindra, East Tower, Mani Casadona,Action Area II, New Town, 15th Floor,Kolkata, West BengalContact Person:
Anna: 8017867446
Rahaman: 8293334899
(Please call after reaching the venue for coordination)
Role: Voice / Blended – Other
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Graduation Not Required
Key Skills
Skills highlighted with ‘‘ are preferred key skills
Customer Service, Inbound, Customer Handling
Time and Venue
5th September – 12th September , 11.30 AM – 3.00 PM
Tech Mahindra, East Tower, Mani Casadona,Action Area II, New Town, 15th Floor,Kolkata, West Bengal , 700160
Contact – Anna ( 8017867446 )
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
