Company Name: Redbus
Job Role: Customer Support Executive
Experience: 2 – 4 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Bangalore
Salary: Rs.4,00,000/- to Rs.6,00,000/-
Job Description:
Key Responsibilities:
- Meet social media quality standards
- Provide timely response and effective resolution to a range of customer inquiries/complaints raised on social media. And follow them up to a final resolution.
- Resolve conflicts between vendors and customers by helping them arrive at a satisfactory conclusion
- Coordinate with internal teams and vendors for closing the issues at the earliest.
- Deliver high-class customer service and build customer satisfaction and loyalty.
- Educational Qualification: Bachelor’s Degree
- Years of Experience (Minimum & Maximum): 2 to 4 years.
- Language preference – Strong English & Tamil or Telugu Must
- What is the nature and scope of responsibilities the candidate should have handled?
- Experience of 1-3 years in social media complaint handling and escalation management.
- Problem-Solving Approach and Conflict Management.
- Customer Expectation Management.
Generic Competency:
Customer Expectation Management
Apply Mode: Walk-in
Walk-in Details:
Walk-in Date: 14th May 2025
Time: 10.00 AM to 2.00 PM
Venue Location:
5th Floor, Indiqube,
Leela Galleria Hotel Leela,
redBus India Pvt Ltd. #No 23,
HAL 2nd Stage, Kodihalli,
Bengaluru, Karnataka 560008.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
